RunPivot combines behavioral analytics with AI-native experimentation. Teams see where revenue leaks, turn friction into tests with a prompt, and ship winners automatically. Research shapes what we build, how we talk about it, and the proof we put in front of buyers.
We're looking for a Research Lead to build RunPivot's research practice from early foundations: customer insight, market intelligence, and the structured outputs product and marketing can act on quickly.
The ideal person talks to users, synthesizes fast, and cares more about changing decisions than producing decks. Remote worldwide.
What you'll do
- Run interviews, surveys, and usability sessions with customers and prospects.
- Map buyer segments, competitive alternatives, and how teams evaluate experimentation tools.
- Track category moves: competitor launches, pricing changes, positioning shifts.
- Partner with product to validate problems and concepts before build.
- Analyze how customers use RunPivot and where the workflow breaks down.
- Contribute to benchmark reports, case studies, and proof points grounded in real evidence.
- Build lightweight research repositories and repeatable study templates.
- Coordinate research requests across product, marketing, and sales without becoming a bottleneck.
What we're looking for
- 5+ years in user research, market research, or insights roles in B2B SaaS or technology.
- Strong qualitative research: interviews, synthesis, actionable recommendations.
- Ability to combine customer voice with market and competitive context.
- Excellent written communication in English.
- Comfort working independently in a fast-moving remote startup.
- Bias toward useful insight over exhaustive reporting.
You might be a fit if
- You've worked in martech, analytics, CRO, or experimentation categories.
- You can work with product analytics data, not just interview transcripts.
- You've produced public-facing research such as benchmarks or industry reports.
- You've supported positioning and messaging work, not only product discovery.
- You turn conversations and data into clarity, and clarity into action.
- You know APAC, ANZ, or North American B2B SaaS markets.
The details
- Remote, open to candidates globally
- Full-time
- Flexible hours with overlap for team collaboration
- Competitive compensation based on experience and location
Send your resume and examples of research that changed a product or GTM decision.
Apply for this role
Applying for Research Lead. We review every application and respond to shortlisted candidates.